Student Legal Services assists eligible CSU students with consumer matters.
In addition, you may want to make a complaint with the Colorado Attorney General's office. You can download a complaint form at http://www.ago.state.co.us/consline/complaint.pdf.
If the Attorney General's office pursues your claim, the office will send a copy of your complaint to the business, requesting its response and proposed resolution. The Attorney General's office will mail to you a copy of any response the office receives. Be sure to follow the detailed instructions on page three of the form.
You may want to file an online complaint with the Better Business Bureau, http://complaints.bbb.org/Welcome.asp.
Additional consumer information is available from Colorado Legal Services. Consider seeking legal advice related to your consumer issue.